Welcome to Grand Yacht Crew's Terms and Conditions of Use (these "Terms"). This is a contract between you and us and we want you to know yours and our rights before you use the Grand Yacht Crew mobile application or desktop version (the "App") or our website – www.grandyachtcrew.com (the "Site"). Please take a few moments to read these Terms before enjoying the App or Site, because once you access, view or use the App or Site, you are going to be legally bound by these Terms (so probably best to read them first!). Please also read our Privacy Policy and Community Guidelines which form part of these Terms.

1. OUR RULES

Before you can use the App or Site, you will need to register for an account ("Account"). In order to create an Account, you must:

• be at least 18 years old or the age of majority to legally enter into a contract under the laws of your home country if that happens to be greater than 18; and
• be legally permitted to use the App or Site by the laws of your home country.

Please note that we monitor for underage use and we will terminate, suspend, or ask you to verify your Account if we have reason to believe that you may be underage.

You can create an Account via manual registration only. For more information about what information we use and how we use it, please check out our Privacy Policy. By using our App or Site, you acknowledge that we may collect and use of your data and information in accordance with our Privacy Policy.

Unfortunately, we cannot allow you to use another person's Account or to share your Account with any other person without permission. You are responsible for ensuring that any use of your Account complies with these Terms.

If you feel the need to leave, you can delete your Account at any time by going to the 'Settings' page when you are logged in and clicking on the 'Delete account' link. Your Account will be deleted immediately but it may take a little while for Your Content (defined below) to be completely removed from the App or Site. Your profile information will be treated in accordance with our Privacy Policy. If you delete your Account and try to create a new account within this time period using the same credentials, we will re-activate your Account for you.

We use a combination of automated systems, user reports, and a team of moderators to monitor and review accounts and content to identify breaches of these Terms. We reserve the right at our sole discretion to terminate or suspend any Account, restrict access to the App or Site, or make use of any operational, technological, legal, or other means available to enforce the Terms (including without limitation blocking specific IP addresses). For users residing in the European Union ("EU"), we will notify you when we take action against your Account or Your Content (defined below) unless it is not appropriate for us to do so (for example, we are not permitted by law enforcement agencies). For all other users, we may take such action, at any time without liability and without the need to give you prior notice. Without limiting the foregoing in any way and unless otherwise prohibited by mandatory laws in the country in which you reside, we expressly reserve the right to terminate or suspend your Account without notice (1) for violating these Terms, (2) due to your conduct on the App or Site, or your conduct with other users of the App or Site (including your "offline" conduct), if we, in our sole discretion, determine your conduct was inappropriate or improper, (3) if we or our partners or affiliates, in our or their sole discretion, determine your conduct on other apps or sites operated by our partners or affiliates was inappropriate or improper, or (4) for any reasons whatsoever that we deem, in our sole discretion, justifies termination. If your Account is terminated or suspended, you agree you will not receive a refund for any paid service or features you have already been charged for. If you believe that we have made a mistake in taking action on your Account or Your Content (defined below), you have the option to appeal our decision within a six-month period. If you wish to appeal, fill out the appeals form linked in the notification shown to you within the App or Site at the time. Alternatively, you can Contact Us (please explain why you are appealing our decision and give as much detail as you can).

For users residing in the EU, you have additional rights under the Digital Services Act to: (i) access third-party out-of-court dispute settlement processes; (ii) seek remedies from the courts in the EU member state in which you live; and (iii) lodge a complaint with your local EU regulatory authority. For users residing in the UK, you have a right under local law to bring a claim for breach of contract if you believe we have breached these Terms by removing, restricting or limiting access to, or distribution of, Your Content (defined below), or suspending or terminating your Account.

You may not access, tamper with, or use non-public areas of the App or Site or our systems. Certain portions of the App or Site may not be accessible if you have not registered for an Account.

2. TYPES OF CONTENT

There are three types of content that you will be able to access on the App or Site:

• content that you upload and provide ("Your Content");
• content that members provide ("Member Content"); and
• content that the Grand Yacht Crew provides (including, without limitation, database(s) and / or software) ("Our Content").

There is certain content we will not allow on Grand Yacht Crew

Our Community Guidelines form part of these Terms and outline what content is and conduct is not accepted on and off our App and Site. You agree to comply with our Community Guidelines, as may be updated from time to time.

We want our users to be able express themselves as much as possible on Grand Yacht Crew, but we have to impose restrictions on certain content which:

• is illegal or encourages, promotes or incites any illegal activity;
• is harmful to minors;
• is defamatory or libelous;
• itself, or the posting of which, infringes any third party's rights (including, without limitation, intellectual property rights and privacy rights);
• shows another person which was created or distributed without that person's consent;
• contains language or imagery which could be deemed offensive or is likely to harass, upset, embarrass, alarm or annoy any other person;
• is obscene, pornographic, violent or otherwise may offend human dignity;
• is abusive, insulting or threatening, discriminatory or which promotes or encourages racism, sexism, hatred or bigotry;
• relates to commercial activities (including, without limitation, sales, competitions and advertising, links to other websites or premium line telephone numbers);
• involves the transmission of "junk" mail or "spam";
• impersonates or intends to deceive or manipulate a person (including, without limitation, scams, and inauthentic behaviour);
• contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from Bumble or otherwise; or
• in any other way violates our Community Guidelines.

Your Content

You agree that Your Content must comply with our Community Guidelines as updated from time to time. As Your Content is unique, you are responsible and liable for Your Content. You will indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content. Sorry, that was a bit of a mouthful, but you are what you post!

You may not display any personal contact or banking information on your individual profile page whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit / debit card or other banking details). If you do choose to reveal any personal information about yourself to other users, whether via email or otherwise, it is at your own risk. We encourage you to use the same caution in disclosing details about yourself to third parties online as you would under any other circumstances.

As Grand Yacht Crew is a public community, Your Content will be visible to other users of the App or Site all around the world - so make sure you are comfortable sharing Your Content before you post. As such, you agree that Your Content may be viewed by other users and any person visiting, participating in or who is sent a link to the App or Site (e.g. individuals who receive a link to a user's profile or shared content from other Grand Yacht Crew users). By uploading Your Content on our App or Site, you represent and warrant to us that you have all necessary rights and licenses to do so, and automatically grant us a non-exclusive, royalty free, perpetual, worldwide license to use Your Content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such Content, whether in whole or in part and in any format or medium currently known or developed in the future).

We may assign and / or sub-license the above license to our affiliates and successors without any further approval by you.

We do not have any obligation to store Your Content - if it is important, you should make a copy.

So that we can prevent the unconsented use of Your Content by other members or third parties outside of Grand Yacht Crew, you authorise us to act on your behalf with respect to such infringing and / or unauthorised uses. This expressly includes the authority, but not the obligation, for us to send takedown notices on your behalf if Your Content is taken and used by third parties outside of Grand Yacht Crew.

Member Content

Other members of Grand Yacht Crew will also share content via the App or Site. Member Content belongs to the user who posted the content and is stored on our servers and displayed via the App or Site at the direction of the user providing the Member Content.

You do not have any rights in relation to other users' Member Content, and you may only use other users' personal information to the extent that your use of it matches Grand Yacht Crew's purpose of allowing people to freely communicate and meet one another. You may not use other users' information for commercial purposes, to spam, to harass, stalk or to make unlawful threats. We reserve the right to terminate your Account if you misuse other users' information.

Our Content

You may be wondering what happens to the rest of the Content on Grand Yacht Crew. Well, it belongs to us! Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, and other intellectual property appearing on Grand Yacht Crew, as well as the Grand Yacht Crew software and database(s), are owned, controlled, or licensed by us and are protected by copyright, trademark, data, database rights and / or other intellectual property law rights. All right, title and interest in and to Our Content remains with us at all times.

We grant you a non-exclusive, limited, personal, non-transferable, revocable, license to access and use Our Content, without the right to sublicense, under the following conditions:

• you shall not use, sell, modify, or distribute Our Content except as permitted by the functionality of the App or Site;
• you shall not use our name in metatags, keywords and / or hidden text;
• you shall not create derivative works from Our Content or scrape, disable, decompile, analyse or in any way commercially exploit Our Content, in whole or in part, in any way; and
• you shall use Our Content for lawful purposes only.

We reserve all other rights.

No Obligation to Pre-Screen Content

While we do not assume any obligation to pre-screen any of Your Content or any Member Content, there may be times where we need to step in to help keep our members safe, and we reserve the right to review, pre-screen, refuse and / or remove any Member Content and Your Content, including content exchanged between users in direct messages as set out in these Terms.

3. RESTRICTIONS ON THE APP AND SITE

You agree to:

• comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, equal opportunity laws and regulatory requirements;
• use your real name and real age in creating your Grand Yacht Crew account and on your profile; and
• use the services in a safe, inclusive, and respectful manner and adhere to our Community Guidelines at all times.

You agree that you will not:

• act in an unlawful or disrespectful manner including being dishonest, abusive, or discriminatory;
• misrepresent your identity, your age, your current or previous positions, qualifications or affiliations with a person or entity;
• disclose information that you do not have the consent to disclose;
• stalk or harass any other users of the App or Site;
• use the App or Site in any deceptive, inauthentic, or manipulative way, including engaging in conduct or distributing content relating to scams, spam, inauthentic profiles, or commercial and promotional activity;
• submit appeals, reports, notices, or complaints that are manifestly unfounded; or;
• develop, support or use software, devices, scripts, robots, other types of mobile code or any other means or processes (including crawlers, browser plugins and add-on or other technology) to scrape or otherwise exfiltrate from Grand Yacht Crew or its services, or otherwise copy profiles and other data from the services.

We do not like users misbehaving in the Grand Yacht Crew community. You can report any abuse or complain about Member Content by contacting us, outlining the abuse and / or complaint. You can also report a user directly from a profile or in chat by clicking the 'Block & Report' link. We reserve the right to investigate any possible violations of these Terms, any Grand Yacht Crew user's rights, or any third party rights and we may, in our sole discretion, immediately terminate any user's right to use of the App or Site without prior notice, as set out further in Section 1 above, and / or remove any improper, infringing or otherwise unauthorised Member Content submitted to the App or Site.

We do not control any of the things our users say or do, so you are solely responsible for your interactions with other users of the App or Site.

You agree to, and hereby do, release Grand Yacht Crew and its successors from any claims, demands, losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that either directly or indirectly arises from your interactions with or conduct of other users of the App or Site.

Scraping or replicating any part of the App or Site without our prior consent is expressly prohibited. This includes by any means (automated or otherwise) other than through our currently available, published interfaces - unless you have been specifically allowed to do so in a separate agreement with us.

4. SAFETY FIRST

Background Check

In certain circumstances, such as in response to member-generated or press reports of suspected misconduct, Grand Yacht Crew may investigate whether a member has a criminal history, which may, depending on the circumstances, include searching sex offender registries or other public records. If such investigations identify a person with a criminal conviction, Grand Yacht Crew may use available information to determine whether the person identified by the investigation is the same person as the member about whom the investigation was conducted. Following any such investigation, with respect to any member that Grand Yacht Crew reasonably believes to have been convicted of a sex offense (such as sexual assault or sexual harassment, and including any registered sex offenders), or a conviction for human trafficking, stalking, kidnapping, child abuse, domestic abuse, murder, hate crimes, or terrorism or violent extremism, Grand Yacht Crew may take steps to block that person from using the services and communicating with other members over the platform. Grand Yacht Crew reserves the right to block members for other offenses, or for other violations of these terms, or for other reasons in their sole discretion. Criminal background investigations, when conducted, are not typically updated by Grand Yacht Crew. Additionally, while investigations for criminal histories may be conducted on some members, they are not foolproof, and most members are not expected to be subject to any form of check for criminal histories. Any investigations for criminal histories may give members a false sense of security. The checks for criminal histories that may be conducted by Grand Yacht Crew are not a perfect safety solution. Criminals may circumvent even the most sophisticated search technology. Not all criminal records are public in all states and not all databases are up to date. Only publicly available convictions are included in checks, and checks do not cover other types of convictions or arrests or any convictions from foreign countries.

Identification and Device Verification

To use our service, you must be at least 18 years old or the age of majority to legally enter into a contract under the laws of your home country if that happens to be greater than 18. Please note that we monitor for underage use and we will terminate, suspend, or ask you to verify your Account if we have reason to believe that you may be underage.

We may require users to verify their identity in order to register an Account, or to continue using an Account, at any time. We also reserve the right to require users to provide a valid phone number registered to their Account and to verify it at any time. Please note that if you do not complete a verification request, you may be unable to register an Account or you may lose access to the Grand Yacht Crew App or Site and its serviced therein.

We may also suspend or close your Account where you have multiple Accounts.

When a member may be suspended or blocked

All members must comply with the platform rules described and referenced in our Community Guidelines. If you behave in a way that goes against Grand Yacht Crew's community guidelines, values, or otherwise act in any way we believe to be potentially harmful to Grand Yacht Crew or its members, we may take a range of actions on your Account. When determining the penalty for violating our community guidelines, we consider a number of factors.

We may:

• Remove the content
• Issue a warning
• Ban the offending member from the App or Site or both

When necessary, we also may cooperate with law enforcement to assist in potential criminal investigations related to member conduct.

Your treatment towards others outside of the App or Site can also result in action against your Account. If we are made aware of harm between members, whether on dates, meetups with friends, via text message or direct messaging platforms, or relevant alleged criminal or harmful conduct committed in your past or outside of Grand Yacht Crew, we may take action as if it happened on our platform.

You cannot submit appeals, reports, notices, or complaints that are false reports or for malicious, biased, or other illegitimate reasons.

Appeals rights and Appeal Process

If you believe that we have made a mistake in taking action on your Account or Your Content, you have the option to appeal our decision within a six-month period. If you wish to appeal a decision, please start by taking a moment to read the relevant section of our Community Guidelines. If you still think there has been a mistake in the action taken on your Account or Your Content, the best way to appeal is to fill out the appeals form linked in the notification shown to you within the App or Site at the time. Alternatively, you can use our Contact Us email (please explain why you are appealing our decision and give as much detail as you can).

User Notice

When you submit a Block & Report, a member of the support team will review it and take action based on our Community Guidelines, which can include a warning or banning them from the App or Site. Grand Yacht Crew will not tell the person who you reported that you reported them.

Notice regarding Sexual Conduct

Consent is required at all times. Everyone on Grand Yacht Crew is expected to discuss and respect boundaries. This includes never making assumptions about what someone is comfortable with. Consent can be withdrawn at any time, and sex is never owed to anyone, and sex without consent is against the law and may result in criminal and / or civil liability.

5. PRIVACY

For information about how Grand Yacht Crew collects, uses, and shares your personal data, please check out our Privacy Policy. By using Grand Yacht Crew, you acknowledge that we may use such data in accordance with our Privacy Policy.

6. PAYMENT TERMS

Generally

Grand Yacht Crew may offer products and / or services for purchase on the App or Site ("In-App Purchase"). If you choose to make an In-App Purchase, you acknowledge and agree that additional terms, disclosed to you at the point of purchase, may apply, and that such additional terms are incorporated herein by reference.

You may make an In-App Purchase through the following payment methods ("Payment Method"): (a) making a purchase through a third-party platform such as the Apple App Store and Google Play Store ("Third-Party Store"), or (b) paying with your credit card, debit card, or PayPal account, which will be processed by a third-party processor. Once you have made an In-App Purchase, you authorise us to charge your chosen Payment Method. If payment is not received by us from your chosen Payment Method, you agree to promptly pay all amounts due upon demand by us.

Subscriptions and Auto-Renewal

Grand Yacht Crew may offer some services as automatically renewing subscriptions, e.g., a one-month subscription, three-month subscription, or annual subscription ("Subscription"). If you purchase an automatically renewing Subscription, your Subscription will renew at the end of the period, unless you cancel, at Grand Yacht Crew's then-current price for such subscriptions.

To avoid charges for a new subscription period, you must cancel, as described below, before the end of the then-current subscription period. Deleting your Account or deleting the App or Site from your device does not cancel your Subscription. You will be given notice of changes in the pricing of your Subscription and an opportunity to cancel. If Grand Yacht Crew changes these prices and you do not cancel your Subscription, you agree that you will be charged at Grand Yacht Crew's then-current pricing for subscription.

Cancelling Subscriptions

If you purchased a Subscription directly from Grand Yacht Crew, you may cancel or change your Payment Method via the payment settings option under your profile. If you purchased a subscription through a third-party store, such as the Apple App Store or the Google Play Store, you will need to access your Account with that third-party store and follow instructions to change or cancel your Subscription. If you cancel your Subscription, you may use your Subscription until the end of the period you last paid for, but (i) you will not (except as set forth in the subsection entitled "Refunds" below) be eligible for a pro-rated refund, (ii) your Subscription will not be renewed when that period expires and (iii) you will then no longer be able to use your Subscription or In-App Purchases enabled by your subscription.

Because our some of our services may be utilised without a Subscription, cancelling your Subscription does not remove your profile from our services. If you wish to fully terminate your Account, you must terminate your Account as set forth in Section 16.

Grand Yacht Crew operates a global business, and our pricing varies by a number of factors. We may frequently offer promotional rates - which can vary based on region, length of subscription, and more. We also regularly test new features and payment options. Grand Yacht Crew reserves the right, including without prior notice, to limit the available quantity of or discontinue making available any product, feature, service or other offering; to impose conditions on the honouring of any discount, offer, or other promotion; to bar any user from making any transaction; and to refuse to provide any user with any product, service or other offering or to honour any offer.

Refunds

Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. However, users who purchase monthly or longer Subscriptions are entitled to a refund of the price of the Subscription (minus the value of any portion of the Subscription used at the date the refund is requested) if requested within the first fourteen (14) days after the Subscription starts.

There are no refunds for Subscription renewals. Blocked members are not entitled to refunds.

To request a refund

In addition to cancelling, eligible users must request a refund to receive one.

If you subscribed through Google and reside outside the US your refund will be handled by Google, not Grand Yacht Crew. To request a refund, go to the Google Play Store app, select your order history, find the transaction, select "Report a Problem" and submit your refund request.

If you subscribed using your Apple ID, refunds are handled by Apple (regardless of where you live), not Grand Yacht Crew. To request a refund, go to iTunes, click on your Apple ID, select "Purchase history," find the transaction and hit "Report Problem". You can also submit a request at Apple Support.

For all other purchases: please email us via Contact Us with your Account details (matching your user profile). You may also mail or deliver a signed and dated notice which states that you, the buyer, are cancelling this agreement, or words of similar effect. Please also include the email address or mobile number associated with your Account along with your order number. This notice shall be sent to: Grand Yacht Crew, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates.

Taxes

The payments required under this Section 6 do not include any Sales Tax (or similar) that may be due in connection with your Subscription provided under these Terms. If Grand Yacht Crew determines it has a legal obligation to collect a Sales Tax (or similar) from you in connection with these Terms, Grand Yacht Crew will collect such Sales Tax (or similar) in addition to the payments required under this Section 6. If any Subscription, or payments for any Subscription, under these Terms are subject to any Sales Tax (or similar) in any jurisdiction and you have not remitted the applicable Sales Tax (or similar) to Grand Yacht Crew, you will be responsible for the payment of such Sales Tax (or similar) and any related penalties or interest to the relevant tax authority. As used herein, "Sales Tax" means any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.

7. VIRTUAL ITEMS

At times, you may be able to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to access special limited-use features from Grand Yacht Crew, referred to here as "Virtual Items." You can only purchase Virtual Items through Grand Yacht Crew or Grand Yacht Crew partners. Virtual Items represent a limited license right governed by this Agreement, and, except as otherwise prohibited by applicable law, no title or ownership in or to Virtual Items is being transferred or assigned to you. This Agreement, and your purchase of Virtual Items, does not constitute the sale of any rights in Virtual Items.

Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value but instead shows the extent of your license to access Virtual Items. Virtual Items do not incur fees for non-use. Your license in Virtual Items will terminate on the earlier of Grand Yacht Crew ceasing provision of services or your Account closing or terminating. Grand Yacht Crew may also at times provide Virtual Items as bonuses to, or parts of, paid Subscriptions for its services. Your ability to use Virtual Items you have access to in this manner may terminate at the end of each of your subscription periods and your access to Virtual Items may not "roll over" or accumulate through additional Subscription periods. Your access to Virtual Items gained through subscriptions may also end if you cancel your Subscription.

Grand Yacht Crew, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and / or may distribute Virtual Items with or without charge. Grand Yacht Crew may manage, regulate, control, modify, or eliminate Virtual Items at any time, including taking actions that may impact the perceived value or purchase price, if applicable, of any Virtual Items and Grand Yacht Crew shall have no liability to you for doing so. You shall not sell, redeem, or otherwise transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through our services.

All purchases and redemptions of Virtual Items made through our services are final and non-refundable. You acknowledge that Grand Yacht Crew is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused Virtual Items when your Account is closed, whether such closure was voluntary or involuntary.

8. PUSH NOTIFICATIONS; LOCATION-BASED FEATURES

We may provide you with emails, text messages, push notifications, alerts and other messages related to the App or Site, and / or Grand Yacht Crew services, such as enhancements, offers, products, events, and other promotions. After downloading the App or Site, you will be asked to accept or deny push notifications / alerts. If you deny, you will not receive any push notifications / alerts. If you accept, push notifications / alerts will be automatically sent to you. If you no longer wish to receive push notifications / alerts from the App or Site, you may opt out by changing your notification settings on your mobile or laptop device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt out by either following the specific instructions included in such communications, or by emailing us with your request at help@grandyachtcrew.com.

The App or Site may allow access to or make available opportunities for you to view certain content and receive other products, services and / or other materials based on your location. To make these opportunities available to you, the App or Site will determine your location using one or more reference points, such as GPS, Bluetooth and / or software within your mobile or laptop device. If you have set your mobile or laptop device to disable GPS, Bluetooth or other location determining software or do not authorise the App or Site to access your location data, you will not be able to access such location-specific content, products, services and materials. For more about how the App or Site uses and retains your information, please read our Privacy Policy.

9. DISCLAIMER

The App, Site, our Content, and Member Content are all provided to you "as is" and "as available" without warranty of any kind, either express or implied, including but not limited to, fitness for a particular purpose, title, or non-infringement.

Should applicable law not permit the foregoing exclusion of express or implied warranties, then we grant the minimum express or implied warranty required by applicable law. No advice or information, whether oral or written, shall create any warranty, representation or guarantee not expressly stated in this section.

Additionally, we do not make any warranties that the App or Site will be uninterrupted, secure or error free or that your use of the App or Site will meet your expectations, or that the App, Site, our Content, any Member Content, or any portion thereof, is correct, accurate, or reliable. Your use of the App or Site is at your own risk. You are solely responsible for your interactions with other members. Grand Yacht Crew is not responsible for the conduct of any user.

10. LIMITATION OF LIABILITY

Neither us nor any owner will be liable for any damages, direct, indirect, incidental, consequential, special, or punitive, including, without limitation, loss of data, income, profit or goodwill, loss of or damage to property and claims of third parties arising out of your access to or use of the App, Site, our Content, or any Member Content, however caused, whether based on breach of contract, tort (including negligence), proprietary rights infringement, product liability or otherwise.

The foregoing shall apply even if we were advised of the possibility of such damages. If you become dissatisfied in any way with the App or Site, your sole and exclusive remedy is to stop your use of the App and Site.

You hereby waive any and all claims arising out of your use of the App or Site. Because some jurisdictions do not allow the disclaimer of implied warranties or the exclusion or limitation of certain types of damages, these provisions may not apply to you. If any portion of this limitation on liability is found to be invalid or unenforceable for any reason, then our aggregate liability shall not exceed one hundred United States Dollars ($100).

The limitation of liability herein is a fundamental element of the basis of the bargain and reflects a fair allocation of risk. The App and Site would not be provided without such limitations, and you agree that the limitations and exclusions of liability, disclaimers and exclusive remedies specified herein will survive even if found to have failed in their essential purpose. The foregoing does not apply to liability arising from any fraud or fraudulent misrepresentations, or any other liability that cannot be limited by applicable law.

11. INDEMNITY

All the actions you make and information you post on Grand Yacht Crew remain your responsibility. Therefore, you agree to indemnify, defend, release, and hold us, and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives and agents, harmless, from and against any third party claims, damages (actual and / or consequential), actions, proceedings, demands, losses, liabilities, costs, and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with:

• any negligent acts, omissions, or wilful misconduct by you;
• your access to and use of the App or Site;
• the uploading or submission of Content to the App or Site by you;
• any breach of these Terms by you; and / or
• your violation of any law or of any rights of any third party.

We retain the exclusive right to settle, compromise, and pay any and all claims or causes of action which are brought against us without your prior consent. If we ask, you will co-operate fully and reasonably as required by us in the defence of any relevant claim.

The foregoing provision does not require you to indemnify Grand Yacht Crew for any unconscionable commercial practice or any fraud, deception, false promise, misrepresentation or concealment, suppression, or omission of any material fact in connection with the App or Site.

12. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

If you believe any content on Grand Yacht Crew infringes the copyright in a work that you own, please submit a notification alleging such infringement ("Takedown Notice") to help@grandyachtcrew.com. The Takedown Notice must include the following:

• a physical or electronic signature of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed;
• identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
• identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access disabled and information reasonably sufficient to permit the service provider to locate the material;
• information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
• a statement that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
• a statement that, under penalty of perjury, the information in the notification is accurate and you are authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

You can also write to: Grand Yacht Crew, IFZA Business Park, DDP, PO Box 342001, Dubai, United Arab Emirates.

13. THIRD PARTY APP STORE

The following additional terms and conditions apply to you if you download the App or Site from a Third-Party Store. To the extent that the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this Section, the more restrictive or conflicting terms and conditions in this Section will apply, but solely with respect to the App or site and the Third-Party Store. You acknowledge and agree that:

• These Terms are concluded solely between you and Grand Yacht Crew and not with the providers of the Third-Party Store, and Grand Yacht Crew (and not the Third-Party Store providers) is solely responsible for the App or Site and the content thereof. To the extent that these Terms provide for usage rules for the App or Site which are less restrictive or in conflict with the applicable terms of service of the Third-Party Store from which you obtain the App or Site, the more restrictive or conflicting term of the Third-Party Store will take precedence and will apply.
• The Third-Party Store provider has no obligation whatsoever to provide any maintenance and support services with respect to the App or Site. Grand Yacht Crew is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. The Third-Party Store provider will have no warranty obligation whatsoever with respect to the App or Site, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Grand Yacht Crew.
• Grand Yacht Crew, not the Third-Party Store provider, is responsible for addressing any claims you or any third party may have relating to the App or Site, or your possession and / or use of the App or Site, including, but not limited to: (i) product liability claims; (ii) any claim that the App or Site fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and / or (iv) intellectual property infringement claims.
• The Third-Party Store provider and its subsidiaries are third party beneficiaries of these Terms, and, upon your acceptance of these Terms, the Third-Party Store provider from whom you obtained the App or Site will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

In the event of a conflict between a Third-Party Store's or mobile carrier's applicable terms and conditions and these Terms, the terms and conditions of the Third-Party Store or mobile carrier shall govern and control. We are not responsible and have no liability whatsoever for third-party goods or services you obtain through a Third-Party Store or mobile carrier. We encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties.

14. DISPUTE RESOLUTION

Please read the following arbitration agreement in this Section ("Arbitration Agreement") carefully. Unless you opt out in the manner described in Section 14(10) below, this Arbitration Agreement requires you and Grand Yacht Crew to resolve disputes by binding arbitration instead of in court and limits the manner in which we may seek relief from each other.

1. When Does This Arbitration Agreement Apply?

This Arbitration Agreement applies to any disputes or claims of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) between you and Grand Yacht Crew arising out of or relating to the Terms, prior versions of the Terms, your use of our App or Site, or any other aspect of your relationship with Grand Yacht Crew, including claims or disputes arising (but not actually filed in arbitration) before the effective date of these Terms. It requires that, and by entering into these Terms you and Grand Yacht Crew agree, that such disputes or claims will be resolved by binding arbitration, rather than in court, except (i) that you or Grand Yacht Crew may assert individual claims in small claims court if your claims qualify; (ii) that you or Grand Yacht Crew may seek equitable relief in court for infringement or misuse of intellectual property rights, and (iii) to the extent the ending forced arbitration of sexual assault and sexual harassment (under applicable jurisdiction and law) precludes arbitration of the disputes or claims.

2. Notice of Dispute and Informal Resolution

Before beginning the arbitration process, you and Grand Yacht Crew agree to first notify one another of the dispute in writing at least sixty (60) days in advance of initiating an arbitration. Notice to Grand Yacht Crew must be sent by letter to our registered office: IFZA Business Park, DPP, PO Box 342001, Dubai, United Arab Emirates, and must provide your name, current email address, mailing address, and telephone number, as well as the name, email address, and telephone number associated with your Grand Yacht Crew subscription (if different from your current information); and describe the nature of the claim and the specific relief being sought.

You and Grand Yacht Crew agree to meet and confer, via teleconference or videoconference, in a good faith effort to informally resolve any claim or dispute covered by this Arbitration Agreement. If either party is represented by counsel, that counsel may participate in the informal dispute resolution conference. During this process, you may be provided with an offer of judgment. A party defending against a claim may serve on an opposing party an offer to allow judgment on specified terms, with the costs then accrued. If the judgment that the offeree finally obtains is not more favourable than the unaccepted offer, the offeree must pay the costs incurred after the offer was made.

All offers, promises, conduct, and statements made in the course of the informal dispute resolution process by any party, its agents, employees, and attorneys are confidential and not admissible for any purpose in any subsequent proceeding, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result of its use in the informal dispute resolution process.

The informal dispute resolution conference shall occur within sixty (60) days of receipt of the written notice described above, unless an extension is mutually agreed upon. If, after participating in that conference, the parties are unable to resolve the dispute, the claimant may commence an arbitration in accordance with this Agreement. Completion of this informal dispute resolution is a condition precedent to filing any demand for arbitration. Failure to do so is a breach of this Agreement, and no demand for arbitration shall be valid unless such written notice is provided and good faith discussions have been conducted.

Any statute of limitations will be tolled while the parties engage in the informal dispute resolution process described in this section.

3. How Do You Start The Arbitration Process?

If you and Grand Yacht Crew are unable to resolve the dispute within sixty (60) days, either party may proceed to file a claim for arbitration. To begin the arbitration process, you or Grand Yacht Crew must submit notice by certified mail of the claim with an individualised arbitration demand. To be valid, the demand must contain the name of the claiming party (you or Grand Yacht Crew), your or Grand Yacht Crew mailing address, the email address or phone number associated with your Grand Yacht Crew subscription (if applicable), and a detailed description of the dispute and the relief sought. Notice to Grand Yacht Crew must be submitted to our registered office: IFZA Business Park, DPP, PO Box 342001, Dubai, United Arab Emirates.

4. What Are The Rules Of Arbitration?

This Arbitration Agreement is governed by the rules and laws of the United Arab Emirates and applies to the interpretation and enforcement of this Arbitration Agreement (see Section 18).

The initiating party must pay all filing fees for the arbitration. Your and Grand Yacht Crew responsibility to pay other administrative and arbitrator costs will be as set forth in the applicable arbitration provider's rules, unless the arbitrator determines the claims are frivolous. If a claim is determined to be frivolous, the claimant is responsible for reimbursing the respondent for its portion of all such administrative, hearing, and / or other fees incurred as a result of the frivolous claim.

You may qualify for a waiver of certain arbitration costs under the applicable arbitration provider's rules or other applicable law.

5. What Can The Arbitrator Decide?

The arbitrator has the exclusive authority to resolve any and all threshold arbitrability issues, including whether this Arbitration Agreement is applicable, enforceable, or unconscionable. Courts, however, shall have the exclusive authority to determine (i) whether any provision of this Arbitration Agreement should be severed and the consequences of said severance, (ii) enforceability of any or all of the mass arbitration procedures set forth in applicable legislation, (iii) whether you have complied with conditions precedent to arbitration, and (iv) whether an arbitration provider is available to hear the arbitration(s) under Section 14(4). The arbitrator will have the authority to grant motions dispositive of all or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any non-monetary remedy or relief available in an individual under applicable law, the arbitral forum's rules, and the Terms (including the Arbitration Agreement). The arbitrator will issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

Pursuant to and in conformance with Section 18 of the Terms, any original action to compel arbitration must be brought in a Court located in Dubai, United Arab Emirates.

6. No Jury Trials

By agreeing to arbitration, you and Grand Yacht Crew are each agreeing to waive their rights to a jury trial. Instead, you and Grand Yacht Crew are electing that all claims and disputes will be resolved by arbitration under this Arbitration Agreement, except as described in Section 14(1) above. An arbitrator can award the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

7. One At A Time

All claims and disputes within the scope of this Arbitration Agreement must be arbitrated on an individual basis and not on a class or collective basis, and you and Grand Yacht Crew give up your rights to participate in a class action or any other class proceeding. However, this shall not preclude the use of bellwether arbitrations, global mediation, or batch arbitrations as described in Section 14(8) below, nor preclude the application of the arbitration provider's fee schedules for mass arbitrations, as applicable. Only relief that would be permitted in an individual lawsuit is available and claims of more than one user cannot be arbitrated or consolidated with those of any other customer or user, except as provided in Section 14(8) below, nor shall this preclude application of the arbitration provider's fee schedules for mass arbitrations, as applicable. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as provided in Section 14(8) below, nor shall this preclude application of the arbitration provider's fee schedules for mass arbitrations, as applicable.

If a decision is issued stating that applicable law precludes enforcement of any of this subsection's limitations as to a given claim for relief, then the claim must be severed from the arbitration and brought in the Courts located in Dubai, United Arab Emirates. All other claims shall be arbitrated. This subsection does not prevent you or Grand Yacht Crew from participating in a class-wide settlement of claims.

8. Mass Filings

If, at any time, thirty (30) or more similar demands for arbitration are asserted against Grand Yacht Crew or related parties by the same or coordinated counsel or entities, or if Grand Yacht Crew asserts thirty (30) or more similar demands for arbitration or counterclaims against similarly-situated parties, within a period of sixty (60) days or otherwise close in proximity ("Mass Filing"), the additional protocols set forth below shall apply:

Acknowledgment of Mass Filing protocols. If you or Grand Yacht Crew, or your or our counsel, files a demand for arbitration that fits within the definition of Mass Filing referred to above, then you and we agree that the demand for arbitration shall be subject to the additional protocols set forth in this Mass Filings subsection. If the parties disagree as to whether a series of filings fits within the definition of Mass Filing above, the arbitration provider shall resolve the disagreement. You and we also acknowledge that the adjudication of the dispute may be delayed and that any applicable statute of limitations shall be tolled from the time of filing of the demand for arbitration and pending resolution of the bellwether proceedings.

Bellwether Arbitrations. Bellwether proceedings are encouraged by courts and arbitration administrators where there are multiple disputes involving similar claims against the same or related parties. The parties shall select ten individual arbitration claims (five per side), designated the "Initial Test Cases," to proceed to arbitration. Only the Initial Test Cases shall be filed with the arbitrator. All other claims shall be held in abeyance. This means that the filing fees will be paid only for the Initial Test Cases; for all other demands for arbitration in a Mass Filing, the filing fees (together with any arbitrator consideration of the other demands) will be in abeyance, and neither you nor Grand Yacht Crew will be required to pay any such filing fees. You and Grand Yacht Crew also agree that neither you nor we shall be deemed to be in breach of this Arbitration Agreement for failure to pay any such filing fees, and that neither you nor we shall be entitled to any contractual, statutory, or other remedies, damages, or sanctions of any kind for failure to pay any such filing fees. If, pursuant to this subsection, a party files non-Bellwether Arbitrations with the arbitration provider, the parties agree that the arbitration provider shall hold those demands in abeyance and not refer them to the arbitrator pending resolution of the Initial Test Cases. Unless the claims are resolved in advance or the schedule is extended, the arbitrators will render a final award for the Initial Test Cases within one hundred and twenty (120) days of the initial pre-hearing conference.

Global Mediation. Following the resolution of the Initial Test Cases, the parties agree to engage in a global mediation of all the remaining individual arbitration claims comprising the Mass Filing ("Global Mediation"), deferring any filing costs associated with the non-Initial Test Cases until the Initial Test Cases and subsequent Global Mediation have concluded. After the final awards are provided to the mediator in the Initial Test Cases, the mediator and the parties shall have ninety (90) days to agree upon a substantive methodology and make an offer to resolve the outstanding cases. If the Parties are unable to resolve the outstanding claims during the Global Mediation, the Parties may choose to opt out of the arbitration process and proceed in court with the remaining claims. Notice of the opt-out shall be provided in writing within sixty (60) days of the close of the Global Mediation. Absent notice of an opt-out, the arbitrations may then be filed and administered by the arbitration provider pursuant to this Agreement's Batch Arbitration provision below and the arbitrator's fee schedule for mass filings as described in Subsection 14(7) above, unless the parties mutually agree otherwise in writing. You and we also acknowledge that any applicable statute of limitations shall be tolled pending resolution of the global mediation process.

Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and Grand Yacht Crew agree that in the event a Mass Filing is not resolved by the Bellwether Arbitration and Global Mediation processes described above, the arbitration provider will (1) administer the remaining arbitration demands in batches of one hundred (100) demands per batch; (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award ("Batch Arbitration"). If the arbitration provider will not administer the Batch Arbitration with one set of filing and administrative fees due per side per batch, then the arbitration provider's mass arbitration fee schedule shall apply.

Enforcement of Subsection. A Court of competent jurisdiction located in a venue allowed under Section 18 of the Terms shall have the power to enforce this subsection.

9. Offer of Judgment

At least fourteen (14) days before the date set for the arbitration hearing, any party may serve an offer in writing upon the other party to allow judgment on specified terms. If the offer made by one party is not accepted by the other party, and the other party fails to obtain a favourable award, the other party shall not recover any post-offer costs to which they otherwise would be entitled and shall pay the offering party's costs from the time of the offer.

10. Opt-Out

Updates to Grand Yacht Crew's Terms do not provide a new opportunity for you to opt out of arbitration if you previously agreed to a prior version of Grand Yacht Crew's Terms containing an arbitration provision and did not validly opt out of arbitration.

Previous or existing users. Users who previously agreed to arbitrate may reject this updated Arbitration Agreement by following the opt-out method below, but such users will still be bound by the most recent prior version of the Arbitration Agreement and will otherwise be bound by these Terms. Previous or existing users who do not opt out of this updated Arbitration Agreement will be bound by this Arbitration Agreement and it shall apply to all disputes between such users and Grand Yacht Crew, including those arising (but not actually filed in arbitration) before the effective date of these Terms. Arbitration demands that have already been actually filed with an arbitration provider before the effective date of this Arbitration Agreement and in compliance with a prior version of this Arbitration Agreement are subject to the prior version's terms.

New users. Users who create a Grand Yacht Crew account for the first time on or after 1 July 2025 may opt out of this Arbitration Agreement.

Method and impact of opting out. Subject to the above, you may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to: Grand Yacht Crew, IFZA Business Park, DPP, PO Box 342001, Dubai, United Arab Emirates, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name, your Grand Yacht Crew account details (if any), the email address and / or phone number you used to set up your Grand Yacht Crew account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of the Terms and any other agreements between you and Grand Yacht Crew will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.

11. Severability

Except as provided in subsection 14(7), if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Arbitration Agreement shall continue in full force and effect. If a court decides that any of the provisions in the Arbitration Agreement above is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief, then any dispute regarding the entitlement to such relief (and only that relief) must be severed from arbitration and may be litigated in court. All other disputes subject to arbitration under the terms of the Arbitration Agreement shall be arbitrated under its terms.

12. Survival of Agreement

The terms of this Arbitration Agreement will continue, even after your relationship with Grand Yacht Crew has ended.

15. USE OF THIRD-PARTY INTEGRATIONS

If you use any third-party integration feature offered in our App or Site, you will be subject to such third-party's own Terms and Conditions, which may contain an arbitration clause including a waiver of any right to participate in a class-action lawsuit or class-wide arbitration. If you do not agree to be subject to the third-party's Terms and Conditions, you should not use the integration feature within our App or Site.

16. TERMINATION AND REMEDIES

These Terms commence on the date you accept them (as described in the preamble) and continue until terminated in accordance with the Terms herein.

You can delete your Account at any time by logging into the App or Site, going to the "Settings" tab, and following the instructions to terminate your Account. Please note that if you delete your Account, your Subscription will continue until the end of the subscription period for which applicable fees have been paid, and you will not be entitled to a refund except as stated in Section 6. In addition to deleting your Account, you will also need to cancel / manage any recurring subscriptions purchased via a Third-Party Store (e.g., iTunes, Google Play) to avoid additional billing.

In the event that Grand Yacht Crew determines, in its sole discretion, that you have breached any portion of these Terms, have misused the App or Site, or have otherwise demonstrated conduct which the Grand Yacht Crew regards as inappropriate or unlawful (whether on or off the App or Site), Grand Yacht Crew reserves the right to: (a) warn you via email (to any email addresses you have provided to Grand Yacht Crew) that you have violated the Terms; (b) delete Your Content; (c) discontinue your Account; (d) discontinue your Subscription without refund; (e) notify and / or send Your Content to and / or fully cooperate with the proper law enforcement authorities for further action; and / or (f) pursue to any other action which Grand Yacht Crew deems to be appropriate. You agree that all terminations for cause shall be made at the sole discretion of Grand Yacht Crew and that Grand Yacht Crew shall not be liable to you or any third party for any termination of your Account.

Termination of these Terms or your Account includes the removal of access to your Account, and all related information and content associated with or inside your Account.

If your account is terminated by you or by Grand Yacht Crew for any reason, all provisions of these Terms which by their nature shall survive termination of these Terms, including, without limitation, the Arbitration Agreement, ownership provisions, warranty disclaimers, and limitation of liability. Your information will be maintained and deleted in accordance with our Privacy Policy.

17. MISCELLANEOUS

There are a few more things we need to mention before you can use the Grand Yacht Crew App or Site.

These Terms, which we may amend from time to time, constitute the entire agreement between you and Grand Yacht Crew. The Terms supersede all previous agreements, representations, and arrangements between us (written or oral), excluding the Privacy Policy and Community Guidelines. Nothing in this clause shall limit or exclude any liability for fraudulent misrepresentation.

Grand Yacht Crew has taken reasonable steps to ensure the currency, availability, correctness, and completeness of the information contained on the App or Site and provides that information on an "as is", "as available" basis. Grand Yacht Crew does not give or make any warranty or representation of any kind about the information contained on the App or Site, whether express or implied. Use of the App or Site and the materials available on it App is at your sole risk. Grand Yacht Crew is not responsible for any loss arising from the transmission, use of data, or inaccurate Member Content.

You are responsible for taking all necessary precautions to ensure that any material you may obtain from Grand Yacht Crew is free of viruses or other harmful components. You accept that Grand Yacht Crew will not be provided uninterrupted or error free, that defects may not be corrected, or that Grand Yacht Crew, or the server that makes it available, are free of viruses or bugs, spyware, Trojan horse, or any similar malicious software. Grand Yacht Crew is not responsible for any damage to your computer hardware, computer software, or other equipment or technology including, but without limitation damage from any security breach or from any virus, bugs, tampering, fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure, or any other technical or other malfunction.

The communications between you and Grand Yacht Crew may take place via electronic means, whether you use the App or Site, or send Grand Yacht Crew emails, or whether Grand Yacht Crew posts notices in the App or Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Grand Yacht Crew in electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Grand Yacht Crew provides to you electronically satisfy as if it were to be in writing. The foregoing does not affect your statutory rights as provided under the applicable law (if exists) of your home country, subject to Section 18.

We know our Terms are awesome, but we may have to change them now and again

As Grand Yacht Crew grows, we might have to make changes to these Terms, so we reserve the right to modify, amend, or change the Terms at any time ("Change"). If we do this then the Changes will be posted on this page, and we will indicate the Effective Date of the updates at the bottom of the Terms. In certain circumstances, we may send an email to you notifying you of a Change. It is also possible that we might ask you to agree to our Changes, but we will let you know. You should regularly check this page for notice of any Changes – we want our users to be as informed as possible.

Your continued use of Grand Yacht Crew following any Change constitutes your acceptance of the Change and you will be legally bound by the new updated Terms. If you do not accept any Changes to the Terms, you should stop using Grand Yacht Crew immediately (uh oh, that's going to be hard!).

Additional Items

If, for any reason, any of the Terms are declared illegal, invalid or otherwise unenforceable by a court of a competent jurisdiction, then to the extent that term is illegal, invalid or unenforceable, it shall be severed and deleted from the Terms and the remainder of the Terms shall survive, remain in full force and effect and continue to be binding and enforceable.

No failure or delay in exercising any right, power or privilege under the Terms shall operate as a waiver of such right or acceptance of any variation of the Terms and nor shall any single or partial exercise by either party of any right, power or privilege preclude any further exercise of the right or the exercise of any other right, power or privilege.

You represent and warrant that:

• you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and
• you are not listed on any U.S. Government list of prohibited or restricted parties.

By using the App or Site, you agree and acknowledge that Grand Yacht Crew is a global platform operating potentially through servers located in a number of countries around the world. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on Grand Yacht Crew, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.

The App or Site may contain links to third party websites or resources. In such cases, you acknowledge and agree that we are not responsible or liable for:

• the availability or accuracy of such websites or resources; or
• the content, products, or services on or available from such websites or resources.

Links to such websites or resources do not imply any endorsement. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. Framing, in-line linking, or other methods of association with the App or Site are expressly prohibited without first obtaining our prior written approval.

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

In the event there is a discrepancy between this English language version and any translated copies of the Terms, the English version shall prevail.

If you have any questions, complaints, or claims with respect to the App or Site, please contact us at help@grandyachtcrew.com.

18. GOVERNING LAW AND FORUM

Subject to Section 14(3) and any mandatory laws that may apply in the country in which you reside, your access to the App or Site, Our Content, and any Member Content, any claims arising from or related to your relationship with Grand Yacht Crew, and these Terms are governed and interpreted by the laws of the United Arab Emirates. All claims arising out of or relating to these Terms and / or your relationship with Grand Yacht Crew that for whatever reason are not submitted to arbitration, and all claims or cases challenging the enforceability or applicability of the arbitration provisions herein, will be litigated exclusively in the courts of Dubai, United Arab Emirates. You agree that such courts shall have personal jurisdiction and venue and waive any objection based on inconvenient forum. You agree that you will not file or participate in a class action against us.

19. GRAND YACHT CREW

The Terms constitute a binding legal agreement between you as user ("you") and Grand Yacht Crew FZCO ("we" or "us").

GYC Community Guidelines

Grand Yacht Crew Community Guidelines

Grand Yacht Crew is a space to make kind connections in a safe, inclusive, and respectful way. In order to foster healthy and equitable relationships, we hold our members accountable for the way they treat each other.

Our Community Guidelines help keep our members safe. They make it clear what content and conduct is not acceptable (on our platform and off).

Profile Guidelines

Age. You need to be at least 18 years old to join Grand Yacht Crew. Creating a profile that intentionally misrepresents you as being under the age of 18 is not allowed. We reserve the right to ask for your ID to verify your age, and we will block you from the platform if you are underage.

Profile Photos. We want your profile to celebrate your authentic self! That is why we require at least one of your profile photos to depict only you and to clearly show your full face. We do not permit:

• Profile photos that are heavily distorted or contain exaggerated or unnatural digital effects to the point where it cannot be clearly determined that you are the person in the photos
• Memes or photos with only — or primarily — text as a profile photo
• Profile photos of children on their own
• Profile photos with unclothed children

Username. Members are allowed to use initials, abbreviations, contracted, or shortened versions of their name, nicknames, full names, and middle names. Members do not have to use their legal name or full name, but usernames should be an authentic representation of the name you use in everyday life. We do not permit:

• Any words or phrases that violate our Community Guidelines
• Using the name of a celebrity or fictional character
• Words or characters (other than a valid name) including descriptive words, symbols (e.g. $, *, @,), emojis, numbers, or punctuation

Content and Conduct Guidelines

Adult Nudity and Sexual Activity

We do not permit nude, sexually explicit, or sexually vulgar profile content. We also do not allow the commercial exchange of any romantic or sexual activity, content, or services, including attempts to sell, advertise, or buy adult sexual content.

Bullying and Abusive Conduct

Our community is for creating kind connections. We do not allow content or behaviour that makes any individual or group feel harassed, bullied, or targeted. This includes belittling, insulting, or intimidating behaviour; making unsolicited comments about someone's appearance; engaging in emotional abuse; blackmail; repeated unwanted contact; or wishing, encouraging, or praising acts of violence.

Child Sexual Exploitation and Abuse

We have a zero-tolerance policy towards any form of child sexual exploitation and abuse. We do not allow content that sexualises or endangers children, real or fictional (e.g. anime, media, text, illustrations, or digital images). This includes any visual depictions or discussions of sexually explicit conduct involving a child. For the purposes of this policy, a child is anyone under the age of 18. It is prohibited to upload, store, produce, share, or entice anyone to share child sexual abuse material, even if the intent is to express outrage or raise awareness about this issue.

Commercial and Promotional Activity

Our platform is not a marketplace. We do not allow using Grand Yacht Crew for unsolicited commercial or promotional purposes.

Controlled Goods and Substances

We do not allow members to use our platforms to buy, sell, supply, distribute, promote, or facilitate the purchase, sale, supply, or distribution of illegal drugs and / or controlled goods and substances. This includes e-cigarettes, marijuana, drug paraphernalia, or the misuse of legal substances like prescription drugs, tobacco, or alcohol.

Dangerous Organisations and Individuals

We do not permit organisations or individuals that proclaim, glorify, condone, or are known to support a violent, dangerous, or terrorist-based mission to have a presence on Grand Yacht Crew.

Identity-Based Hate

We aim to foster a diverse and inclusive community on Grand Yacht Crew. We prohibit content or behaviour that promotes or condones hate, dehumanisation, degradation, or contempt against marginalised or minoritised communities based on the following protected attributes: race / ethnicity, national origin / nationality / immigration status, caste, sex, gender identity or expression, sexual orientation, disability or serious health condition, or religion / belief.

Inauthentic Profiles

Grand Yacht Crew celebrates authenticity, and we expect all our members to represent themselves accurately on their profile. We do not allow impersonation or misrepresentation on our platform. This includes catfishing (i.e. creating an online persona that is not you) or falsely stating facts about yourself (including name, gender, age, and permanent location).

Misinformation

We prohibit the sharing of demonstrably false or substantially misleading content that is likely to cause serious harm or negatively impact individual or public safety. This includes content that directly contradicts information and guidance from leading and reputable global health organisations and public health authorities, false or misleading information on any civic process, and dangerous and unproven conspiracy-type theories.

Physical and Sexual Violence

We do not tolerate any content, imagery, or behaviour that commits or threatens credible acts of physical or sexual violence. This includes physical stalking, using our platform to assist, facilitate or support exploitation or human trafficking, and sexual assault of any kind, which we define as unwanted physical contact or attempted physical contact that is sexual in nature.

Scams and Theft

Grand Yacht Crew prohibits any scam or theft activity intended to defraud or manipulate members out of financial or material resources. This includes requesting or seeking financial support, lying about your intentions for financial gain, or faking romantic intentions to deceive members out of financial or material resources.

Sexual Harassment

We do not tolerate sexual harassment. We consider sexual harassment to be any non-physical, unwanted, and unwelcome sexual behaviours between members. This includes cyberflashing (i.e. sharing unsolicited sexually explicit images), in-person indecent exposure, sharing or threatening to share sexual or intimate images without the consent of the person involved or depicted, sending unwanted sexual comments or images, and fetishisation.

Spam

We do not permit any kind of unwanted or irrelevant content sent in bulk or high frequency. This includes sharing misleading or misdirecting links, creating an excessive number of accounts causing disruption to other members, or having multiple active profiles on our platform to engage in unwanted interactions.

Suicide and Self-Injury Promotion

We care deeply about our members and understand that some may struggle with mental health, self-injury, suicidal thoughts, substance use, or eating disorders. While we do allow members to share personal experiences with these issues in a safe way, we do not allow any content that depicts, promotes, glorifies, or assists in activities that could lead to suicide, self-injury, or disordered eating or body image.

Violent and Graphic Content

We do not permit violent, graphic, or gory content. This includes descriptions of violence in usernames or profile content, photos containing real or realistic-appearing blood, bodily fluids, or injury, or images depicting guns of any kind (except on a uniformed member of law enforcement or military personnel).

Platform Manipulation

We foster a community built on genuine connections. To protect our community, we do not allow unauthorised automated behaviours that undermine or interfere with our platform. These behaviours can include scraping, scripting, or artificially influencing connections or interactions of our member experience, including automations that may interact with profiles or messages.

Safety Reporting

Safety is a top priority at Grand Yacht Crew. We use a combination of human moderators and automated systems to monitor and review Grand Yacht Crew accounts and interactions for content that may be against our Community Guidelines, against our Terms and Conditions, or otherwise harmful.

Our members play a critical role in the safety of Grand Yacht Crew by reporting content or behaviour that may violate our Community Guidelines. If anything happens that makes you feel uncomfortable or unsafe, we highly encourage you to report it to us (confidentially of course).

However, please consider that disagreeing with or disliking a member or their content is not necessarily a reason to report them. We may take action against a member if we have found them to be intentionally creating false or inappropriate reports against other members solely based on their protected attributes. This includes reporting transgender or nonbinary members for no reason other than their gender identity or expression or repeatedly sending false reports of bad behaviour.

Enforcement Philosophy

All members must comply with the platform rules described and referenced in our Community Guidelines. If you behave in a way that goes against our Community Guidelines, values, or otherwise act in any way we believe to be potentially harmful to Grand Yacht Crew or its members, we may take a range of actions on your Account. When determining the penalty for violating our community guidelines, we consider a number of factors.

For example, we may:

• Remove the content
• Issue a warning
• Ban the offending member from Grand Yacht Crew

When necessary, we also may cooperate with law enforcement to assist in potential criminal investigations related to member conduct.

Your treatment towards others outside of the Grand Yacht Crew App or Site can also result in action against your Account. If we are made aware of harm between members; for example, on dates, meetups with friends, via text message or direct messaging platforms, or relevant alleged criminal or harmful conduct committed in your past or outside of Grand Yacht Crew, we may take action as if it happened on our platform.

If you believe we have made a mistake in taking action on your Account or Your Content, you can always Contact Us here.

Effective date

The Terms were last updated on: 15 July 2025.